Cancellation and Refund policy

Cancellation Policy: 1. **Order Modification**: Customers can often modify or cancel their orders within a specified timeframe (usually within 24 hours) before the item ships. 2. **Contact Method**: To initiate a cancellation, customers typically need to reach out to customer support via email, phone, or a live chat feature. 3. **Cancellation Confirmation**: After a cancellation request, customers should receive a confirmation email or notification regarding the status of their order. ### Refund Policy: 1. **Eligibility**: Refunds are usually offered for defective or wrongly shipped items. Products must often be returned in their original condition and packaging. 2. **Return Window**: Customers typically have a limited time (like 30 days) from the date of delivery to request a return for a refund. 3. **Return Process**: Customers generally need to fill out a return request, sometimes including order details and reasons for the return. 4. **Shipping Charges**: Policies vary—sometimes customers are responsible for return shipping costs, while other stores offer free returns. 5. **Refund Processing**: Once the returned item is received and inspected, the refund may take several business days to process back to the original payment method. ### Important Tips: - **Read the Fine Print**: Always check the terms and conditions on the eCommerce site regarding cancellations and refunds. - **Save Communication**: Keep records of all correspondence related to your order and return requests. - **Customer Support**: Don’t hesitate to reach out with questions or concerns; they can often provide additional clarity. For the most accurate information, please refer to Meshwagon's official cancellation and refund policy on their website.